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9-1-1 Center
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The Rockingham County 9-1-1
Center provides EMD (Emergency Medical Dispatch) service. EMD is a system by
which information is gathered from the caller based on structured
questions so the appropriate responders can be dispatched and any
pre-arrival instruction can be provided. The EMD Telecommunicator will question the
caller as to the nature of the problem and, based on the answers, will
provide instructions so the caller can provide help to the patient until the
Fire Department and/or EMS arrives.
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Our EMD Telecommunicators are certified by
the State of North Carolina and nationally by The National Academies of
Emergency Dispatch.
In addition to EMS, the
Telecommunicator will dispatch one of the 13 county volunteer fire
departments, which respond to medical calls, to assist with patient care
prior to and after the arrival of the ambulance. The volunteer fire
departments can provide Medical Responder and EMT level care. The City of
Reidsville dispatches its' own emergency calls and will dispatch
Reidsville Fire to any significant medical call or motor vehicle
accident and then transfer the call to the 9-1-1 Center for EMS to be
dispatched. |
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The City of
Eden also dispatches its' own emergency calls, however, Eden Fire, at this
time, will only be dispatched to assist with motor vehicles accidents. In
addition, Reidsville Rescue, Madison Rescue and Eden Rescue may be
dispatched to assist depending on the location of the call.
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